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Library Claim Control
AutismCertified helps public libraries, branch teams, and library programs move from broad welcome language to reviewable visit support. Certification language, badges, and directory listings stay tied to training, service desk and program details, and the linked dashboard state.
Current launch truth
This page is an industry path, not a public claim that any library is already certified. No library appears in the public directory until review and badge state support it.
Why libraries need a harder standard
Library visits can include service desks, holds pickup, computer reservations, children's programs, study rooms, security gates, school groups, and changing noise levels. A credible autism-friendly path has to prepare staff before the visit and give patrons useful details before they arrive.
The standard here is operational: documented supports, staff training, truthful public language, and directory details that an autistic patron, parent, or caregiver can actually use.
Training
Circulation, children's services, programming, security, volunteer, and manager teams learn practical communication, sensory, transition, and escalation-prevention patterns before making public claims.
01
Visit plan
Entry flow, desk expectations, program pacing, room reservation rules, quiet areas, computer-use timing, and accommodation boundaries become reviewable details instead of vague welcome promises.
02
Review state
A badge, directory listing, sticker, or announcement is only appropriate when the linked library record supports that exact claim.
03
Readiness checks
Staff can explain holds pickup, desk support, program flow, quiet options, and room rules before a patron arrives.
Patrons and families can preview sensory load, waiting, children's programming, computer reservations, and accommodation boundaries.
Badge, listing, and public language wait for training, review, and badge approval.
Starter, Certified, and Advanced have public annual prices on the certification path. Exact public claims must match the active dashboard tier.
A future library listing can include visit-planning details only after review. No unverified library is shown as certified.
Do we need a sensory room before we can start?
No. A sensory room can help some patrons, but the current path starts with staff behavior, visit planning, program notes, quieter-area guidance, and practical accommodation boundaries.
Can storytime and children's programming staff use the training?
Yes. Children's services, teen services, circulation, security, volunteers, and managers can all shape whether a library visit feels predictable and respectful.
What if a patron becomes overwhelmed during a program?
De-escalation training covers how staff can reduce pressure, communicate calmly, offer practical choices, and support the patron or family without unwanted attention.
How do patrons find us?
Only reviewed libraries with final approval should show name, location, certification tier, visit supports, and planning tips that help patrons prepare before arrival.