A practical business resource
Autism-friendly business checklist
Make the next visit a little easier.
Walk through your space, notice one barrier and choose one useful change with your team.
Download the text checklist
Five places to begin
The checklist
Plan arrival and waiting
- Walk the route from entrance to service as a first-time visitor would.
- Notice where queues, unclear directions or sudden changes could make arrival harder.
- Write down one accurate way to explain the wait before a visit.
Notice sound, light and breaks
- Identify noisy, bright or crowded moments in your space.
- Find a quieter or lower-pressure option if one is actually available.
- Consider how a visitor can ask for a break or step out and return.
Before someone arrives
What can a visitor know before they walk in?
The checklist asks your team to describe the entrance, waiting, available options and any limits in plain language.
Make communication flexible
- Give someone time to respond without adding pressure.
- Offer a written option or a simpler explanation when your team can provide one.
- Name a person who can help staff answer visit questions consistently.
Choose one next step
- Pick one improvement your team can make this week.
- Decide how current and new staff will learn what your place can actually offer.
- Ask a question if you want help using the resources; an inquiry does not book a review.
Keep going
Have a question about your place?
Tell us about a visit barrier or ask how to use the resources. An inquiry does not enroll your business.